:root{color-scheme:light;--bg:#f6f7f9;--panel:#ffffff;--ink:#172033;--muted:#647084;--line:#dfe4ec;--accent:#0f766e;--accent-dark:#115e59;--danger:#b42318}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--ink);font-family:Arial,Helvetica,sans-serif}button,input,select,textarea{font:inherit}.button,button{border:0;border-radius:8px;background:var(--accent);color:white;cursor:pointer;padding:10px 14px;font-weight:700}.button.secondary,button.secondary{background:#eef2f7;color:var(--ink)}.button:disabled,button:disabled{cursor:not-allowed;opacity:.55}input,select,textarea{width:100%;border:1px solid var(--line);border-radius:8px;padding:10px 12px;background:white;color:var(--ink)}textarea{min-height:86px;resize:vertical}a{color:inherit}.legal-page{max-width:980px;margin:0 auto;padding:48px 22px 72px;line-height:1.6}.legal-hero{background:var(--panel);border:1px solid var(--line);border-radius:8px;padding:28px;margin-bottom:18px}.legal-hero h1{margin:6px 0 10px;font-size:38px}.legal-hero p{max-width:760px;color:var(--muted);margin:0 0 12px}.legal-hero small{color:var(--muted);font-weight:700}.legal-section{background:var(--panel);border:1px solid var(--line);border-radius:8px;padding:22px 28px;margin-top:14px}.legal-section h2{margin:0 0 10px;font-size:22px}.legal-section p{margin:10px 0}.legal-section ul{margin:10px 0 0;padding-left:22px}.legal-section li{margin:6px 0}.app-shell{min-height:100vh;display:grid;grid-template-columns:280px 1fr}.sidebar{background:#111827;color:white;padding:24px}.brand{display:flex;align-items:center;gap:10px;font-size:20px;font-weight:800;margin-bottom:28px;text-decoration:none}.nav{display:grid;grid-gap:6px;gap:6px}.nav a{display:flex;align-items:center;gap:10px;color:#d8e2ee;text-decoration:none;border-radius:8px;padding:10px 12px}.nav a:hover{background:rgba(255,255,255,.08)}.main{padding:26px}.page-main{scroll-margin-top:0}.breadcrumb{display:block;color:var(--muted);font-size:13px;margin-bottom:4px}.main.standalone{max-width:1100px;margin:0 auto}.topbar{display:flex;align-items:center;justify-content:space-between;margin-bottom:20px}.topbar h1{margin:0}.grid{display:grid;grid-gap:16px;gap:16px}.two-column{grid-template-columns:minmax(0,1.2fr) minmax(280px,.8fr);align-items:start}.table-card{overflow:auto}.data-table{width:100%;border-collapse:collapse;min-width:760px}.data-table td,.data-table th{border-bottom:1px solid var(--line);padding:12px 10px;text-align:left;vertical-align:top}.data-table th{color:var(--muted);font-size:13px;font-weight:800}.action-row{display:flex;flex-wrap:wrap;gap:8px}.danger{background:#fee2e2;color:#991b1b}.empty-state{border:1px dashed var(--line);border-radius:8px;padding:22px;display:grid;grid-gap:6px;gap:6px;color:var(--muted);background:#f8fafc}.empty-state strong{color:var(--ink)}.dashboard-grid{grid-template-columns:minmax(260px,360px) 1fr minmax(260px,340px);align-items:start}.inbox-toolbar{display:flex;justify-content:space-between;align-items:center;gap:12px;margin-bottom:12px}.realtime-status{display:flex;align-items:center;flex-wrap:wrap;gap:8px;border:1px solid var(--line);border-radius:8px;background:white;padding:9px 12px;color:var(--muted);font-size:13px;font-weight:700}.realtime-status.online svg{color:var(--accent)}.realtime-status.offline svg{color:var(--danger)}.spin{animation:spin .8s linear infinite}@keyframes spin{to{transform:rotate(1turn)}}.whatsapp-shell{display:grid;grid-template-columns:minmax(290px,360px) minmax(0,1fr) minmax(290px,340px);min-height:calc(100vh - 150px);border:1px solid var(--line);border-radius:8px;overflow:hidden;background:white}.customer-panel,.inbox-list-panel{background:#f8fafc;overflow:auto;max-height:calc(100vh - 150px)}.inbox-list-panel{border-right:1px solid var(--line);padding:14px}.customer-panel{border-left:1px solid var(--line);padding:14px}.inbox-list-heading{margin-bottom:12px}.inbox-list-heading h2{margin:0}.conversation-list{display:grid;grid-gap:8px;gap:8px}.chat-panel{display:grid;grid-template-rows:auto 1fr auto;min-width:0;background:#e9eef2}.card{background:var(--panel);border:1px solid var(--line);border-radius:8px;padding:16px}.stat-grid{display:grid;grid-template-columns:repeat(6,minmax(120px,1fr));grid-gap:12px;gap:12px;margin-bottom:16px}.stat strong{display:block;font-size:24px;margin-top:6px}.muted{color:var(--muted)}.list{display:grid;grid-gap:10px;gap:10px}.conversation{display:block;text-decoration:none;border:1px solid var(--line);border-radius:8px;padding:12px;background:white}.conversation.active{border-color:var(--accent);box-shadow:0 0 0 2px rgba(15,118,110,.12)}.row{display:flex;justify-content:space-between;gap:10px}.pill,.row{align-items:center}.pill{display:inline-flex;border-radius:999px;padding:4px 9px;font-size:12px;background:#eef2f7;color:var(--ink)}.pill.dark{background:rgba(255,255,255,.12);color:white}.pill.success{background:#dcfce7;color:#166534}.pill.warning{background:#fef3c7;color:#92400e}.pill.danger{background:#fee2e2;color:#991b1b}.status-band{display:grid;grid-template-columns:repeat(4,minmax(180px,1fr));grid-gap:12px;gap:12px;margin-bottom:16px}.status-card{display:flex;align-items:center;gap:10px;background:white;border:1px solid var(--line);border-radius:8px;padding:12px}.status-card small{display:block;margin-top:2px}.status-dot{width:10px;height:10px;border-radius:99px;background:#dc2626}.status-dot.ok{background:#16a34a}.status-dot.bad{background:#dc2626}.department-dot{width:10px;height:10px;border-radius:99px;display:inline-block;margin-right:6px}.filters{display:grid;grid-gap:8px;gap:8px;margin:12px 0}.messages{min-height:520px;max-height:calc(100vh - 330px);overflow:auto;display:flex;flex-direction:column;gap:10px;padding:18px;background:linear-gradient(rgba(233,238,242,.86),rgba(233,238,242,.86)),repeating-linear-gradient(45deg,rgba(15,118,110,.05) 0 8px,transparent 8px 16px)}.chat-card{min-width:0}.chat-header{display:flex;justify-content:space-between;align-items:flex-start;gap:16px;padding:14px 16px;background:white;border-bottom:1px solid var(--line)}.bubble{max-width:78%;border-radius:8px;padding:10px 12px;background:white;align-self:flex-start;border:1px solid var(--line)}.bubble.outbound{align-self:flex-end;background:#d9fdd3}.bubble.system{align-self:center;background:#fff8db;font-size:13px;text-align:center;max-width:86%}.bubble-author{display:block;margin-bottom:4px;color:#0f766e;font-size:13px}.bubble-body{white-space:pre-wrap;word-break:break-word}.composer{display:grid;grid-gap:10px;gap:10px;padding:14px 16px;background:#f8fafc;border-top:1px solid var(--line)}.alert{display:flex;gap:8px;align-items:center;border:1px solid #fde68a;background:#fffbeb;color:#92400e;padding:10px 12px}.alert,.notice{border-radius:8px}.notice{font-weight:700;margin-bottom:14px;padding:12px 14px}.success-notice{background:#dcfce7;border:1px solid #86efac;color:#166534}.danger-notice{background:#fee2e2;border:1px solid #fecaca;color:#991b1b}.forms{display:grid;grid-gap:14px;gap:14px}.forms label{display:grid;grid-gap:6px;gap:6px;font-weight:700}.forms label input,.forms label select,.forms label textarea{font-weight:400}.client-box,.mini-table,.timeline{display:grid;grid-gap:8px;gap:8px;border:1px solid var(--line);border-radius:8px;padding:12px;background:#f8fafc}.template-grid{grid-template-columns:repeat(2,minmax(280px,1fr));margin-top:16px}.template-card{display:grid;grid-gap:14px;gap:14px}.template-builder-block{border:1px solid var(--line);border-radius:8px;display:grid;grid-gap:10px;gap:10px;padding:12px}.whatsapp-preview{background:#e5f4ef;border:1px solid #bfe4d8;border-radius:8px;padding:14px;max-width:520px;justify-self:start;position:relative}.whatsapp-preview:after{content:"";position:absolute;right:-8px;top:18px;border-left:8px solid #bfe4d8;border-top:7px solid transparent;border-bottom:7px solid transparent}.whatsapp-preview p{margin:4px 0 0;white-space:pre-wrap}.template-header{display:block;margin:4px 0 8px}.template-media-placeholder{align-items:center;background:#dbeafe;border:1px dashed #60a5fa;border-radius:8px;color:#1d4ed8;display:flex;font-size:13px;font-weight:800;height:120px;justify-content:center;margin:6px 0 10px}.template-footer{color:var(--muted);display:block;margin-top:10px}.template-buttons{border-top:1px solid rgba(15,118,110,.18);display:grid;grid-gap:6px;gap:6px;margin-top:12px;padding-top:10px}.template-buttons span{background:rgba(255,255,255,.74);border:1px solid rgba(15,118,110,.2);border-radius:8px;color:#0f766e;font-weight:800;padding:8px 10px;text-align:center}.preview-label{color:#0f766e;display:block;font-size:12px;font-weight:800;text-transform:uppercase}.client-box span{color:var(--muted);font-size:14px}.mini-table>div{display:flex;justify-content:space-between;gap:10px}#bling,#custos,#inbox,#setores,#usuarios{scroll-margin-top:24px}.unread{display:inline-grid;place-items:center;min-width:22px;height:22px;border-radius:99px;background:var(--accent);color:white;font-size:12px;font-weight:800}.form-row{display:grid;grid-template-columns:1fr 1fr;grid-gap:10px;gap:10px}.checkbox-list{display:grid;grid-gap:8px;gap:8px}.checkbox-item{display:flex;gap:8px;align-items:center;color:var(--muted)}.checkbox-item input{width:auto}.checklist{display:grid;grid-template-columns:repeat(2,minmax(260px,1fr));grid-gap:12px;gap:12px;margin:16px 0}.checklist-item{display:flex;gap:12px;align-items:flex-start}.checklist-item svg{color:var(--accent);flex:0 0 auto}.login{min-height:100vh;display:grid;place-items:center;padding:24px}.login .card{width:min(420px,100%)}.error{color:var(--danger)}@media (max-width:1180px){.app-shell{grid-template-columns:1fr}.sidebar{display:none}.checklist,.dashboard-grid,.stat-grid,.status-band,.two-column,.whatsapp-shell{grid-template-columns:1fr}.inbox-toolbar{align-items:stretch;flex-direction:column}.customer-panel,.inbox-list-panel{border:0;max-height:none}.chat-panel{min-height:70vh}}